AvantaHub Blog

Best Calling Tech Stack for HubSpot CRM

Written by Team | Apr 29, 2023 9:12:58 AM

Bringing you the best calling apps to integrate with HubSpot, these are right from HubSpot Marketplace and one of most downloaded apps from the marketplace.

Aircall

All Calls and SMS Logging

Automatically log all inbound and outbound calls including voicemails, call notes, recordings, and tags, SMSs and missed calls into HubSpot Companies, Contacts, Tickets and Deals.

Workflow Triggers

HubSpot users can trigger workflows using Aircall SMS and calls for automating post-call and post-text processed.

Improve Outbound Dialing

Aircall offers click-to-dial and power dialer feature that increases your outbound calling efficiency.

Personalize Experience

Aircall has insights cards that offer great contact information. HubSpot users can use those cards to offer personalized conversations and experience.

Pricing

Essential: $30/month

Professional: $60/month

Dialpad Meetings

Easy Configuration

Customize and automate logging activity. Calls, voicemails, or recordings can automatically log against deals in HubSpot. This gives you more control over the information that goes into your CRM. Set auto-logging rules for calls, voicemails, recordings, and more to avoid the part where reps forget to log activities.

Integrated Dialer

With the latest Dialpad CTI Chrome extensions, agents can make and receive calls without leaving HubSpot. Simply click the person's name or number on their screen, and it will begin dialing. This will improve agent satisfaction and efficiency.

Contacts

Dialpad will automatically search and match for existing contacts in the HubSpot database or allow you to create a new one if none exist, regardless of whether you are interacting with an existing customer or a brand-new prospect.

Multi Device Tracking

Monitor your previous interactions in any event when you're not in HubSpot with a sidebar profile that synchronizes across your associated gadgets (PC + mobile) so you're never without the correct data at the ideal time.

Pricing

Professional: $25/month

CallRail

Call Tracking and Analytics

CallRail's integration with HubSpot enables you to seamlessly monitor online activity from the beginning to the end of the customer's journey. Marketers in HubSpot can create specific custom segments and actions based on the activity of a call by tracking and sending data from calls and text messages into the platform from CallRail.

Online and Offline Tracking

Marketers can track and measure their entire marketing funnel (online and offline) by synchronizing call data coming through CallRail's call-tracking numbers with HubSpot. This enables them to recognize which marketing efforts are paying off and which need improvement.

Supercharge Inbound Marketing and Workflow Management

You can evaluate phone call leads with the help of automatic HubSpot lead creation to better understand which marketing strategies are driving sales. You can create specific segments and workflows based on your inbound call activity because you can control when CallRail sends calls into HubSpot.

Ringcentral

Sync Contacts

HubSpot and RingCentral will automatically share information that is created or updated in one app with the other.

Unidirectional or bidirectional integration

Only sync the data you want to. You can set up a one-way or two-way sync, which allows you to sync data between two apps or just one app at a time. You can likewise add a channel for any RingCentral field (like the presence of a telephone number) or HubSpot list to match up precisely the thing you need.

Custom Field Mapping

You can get custom field mappings with the Operations Hub Starter or Professional plans. Custom mappings add the adaptability to make your own or change your default ones.

RingCentral Pricing

Essentials: $29.99/month

Standard: $34.99/month

Premium: $44.99/month

Ultimate: $59.99/month

Zoom Phone

Click-to-call

With Zoom Phone, you can click to call from HubSpot. Use Zoom Phone to call leads and contacts right from HubSpot.

Zoom Softphone

Look for your contacts and leads from the Zoom softphone and start a call.

Log data in HubSpot

HubSpot keeps track of call data and Zoom phone calls. Link to voicemail and recordings in the call logs.

Pricing

Free