AvantaHub Blog

HubSpot Service Hub Integrations that are made for each other

Written by Team | May 3, 2023 5:43:44 PM

When you look at the apps we listed here to integrate with your HubSpot Service Hub, you will say the same: They are made for each other. The data sharing is smooth and facilitates most of the service business use cases if not all.

Jira

Integrate Service Hub Tickets with Jira Issues

A customer service representative who creates a HubSpot ticket for a customer's issue can create a new Jira issue from the ticket record itself. Additionally, the user can easily locate and attach any existing Jira Issues to the ticket.

Visibility

Give your marketing and sales teams complete insight into the customer experience by giving them visibility into which and how many Jira issues are associated with your customers on the contact and company levels.

Automation and Reporting 

Using HubSpot reports, you can see what's happening with Jira issues, which issues have been assigned to each agent, and more. Trigger a warning to a customer service representative when a Jira issue related to their client's ticket is shut.

Facebook Messenger

HubSpot Conversations and Messenger Experience

Use the HubSpot Messenger integration to manage Messenger interactions from your Conversations inbox like you would with live chat or email. Conversations can be fully contextualized for everyone, from sales and service to marketing.

Chatbots for Facebook Business Page

With Messenger as its channel in the Conversations inbox, you can create a Messenger chatbot welcome experience on your Facebook Business page and manage all your Messenger conversations from the Conversations inbox. You can also create chatbots for your Facebook Business Page.

Get a Report on Messenger Chat Volume

See how many conversations have taken place, how quickly your representatives respond, which representative is talking the most, and which channel visitors are using to contact your team from your dashboard.

Google Sheets

Rows Creation and Updating in Google Sheets

Whenever a workflow action is triggered, HubSpot workflows will create a new row or update an existing row in your selected spreadsheet. You can now use the integration to add new leads to a sheet where you format their phone numbers or to calculate commissions or sales forecasts by adding deal information to a Google sheet.

Map HubSpot Properties

Tweak which properties from your HubSpot records you need to get in Google Sheets by planning up to 20 into segments in your accounting sheet.

WhatsApp Business

Utilize HubSpot's shared inbox to manage WhatsApp conversations and provide a streamlined service experience. The shared inbox gives teams a single, comprehensive view of the conversation history of each customer.

Use WhatsApp with your HubSpot CRM to send welcome messages, automate texts for customers who have abandoned their carts, and even send messages based on purchases. Personalizing and automating messages increases customer connection and encourages two-way dialogue.

Survey Monkey

Automatically synchronize survey responses with HubSpot

When a contact completes a survey that you have synced with HubSpot, a SurveyMonkey response will appear on that contact's timeline. If an individual finishing the survey isn't yet in your CRM, a new contact will naturally be made for you.

Survey Based Segmentation

Make records, set work process triggers, update scoring measures, and more in light of overview reactions.

All these integrations are available by default in HubSpot. But, if you still found something that is covered in the native integration, AvantaHub can help you with custom integration with all these apps or any other that you love.